Issue link: http://btb-marketing.uberflip.com/i/562022
Revised August 2015 Page 4 Table of Contents WELCOME TO THE RPI FAMILY OF COMPANIES!.............................................................................................................. 7 OUR COMPANY MOTTO ............................................................................................................................................................ 7 OUR COMPANY'S HISTORY ............................................................................................................................................. 8 OUR COMPANY'S BUSINESS .......................................................................................................................................... 10 WHO WE ARE AND WHAT WE DO ............................................................................................................................................ 10 WHERE WE ARE AND WHO WE SERVE....................................................................................................................................... 10 OUR SPECIALTY ...................................................................................................................................................................... 10 POLICIES ....................................................................................................................................................................... 11 CODE OF ETHICS..................................................................................................................................................................... 11 AMERICANS WITH DISABILITIES ACT (ADA) AND THE ADA AMENDMENTS ACT (ADAAA).................................................................... 11 PROCEDURE FOR REQUESTING AN ACCOMMODATION.................................................................................................................... 12 COMPANY CONFIDENTIAL INFORMATION .................................................................................................................................... 12 RELEASE OF INFORMATION ....................................................................................................................................................... 13 Product Information...................................................................................................................................................... 13 Individual Accountability............................................................................................................................................... 13 Proprietary Information and Confidentiality Agreements ............................................................................................ 13 External Information ..................................................................................................................................................... 13 Terminations ................................................................................................................................................................. 13 Incident Reporting......................................................................................................................................................... 13 COMPLAINT RESOLUTION PROCEDURE ........................................................................................................................................ 14 Step One........................................................................................................................................................................ 14 Step Two ....................................................................................................................................................................... 14 Step Three ..................................................................................................................................................................... 14 DISCIPLINARY PROCEDURES ...................................................................................................................................................... 14 Appropriate Employee Conduct Policy .......................................................................................................................... 14 Progressive Discipline.................................................................................................................................................... 15 DRUG/ALCOHOL FREE WORKPLACE ........................................................................................................................................... 16 ELECTRONIC AND TELEPHONIC COMMUNICATIONS ........................................................................................................................ 17 Reporting Obligations ................................................................................................................................................... 18 EMPLOYMENT OF RELATIVES..................................................................................................................................................... 18 EQUAL EMPLOYMENT OPPORTUNITY.......................................................................................................................................... 19 HARASSMENT POLICY .............................................................................................................................................................. 19 Harassment Complaint Procedure ................................................................................................................................ 19 I-9 IMMIGRATION REFORM POLICY ............................................................................................................................................ 20 NO OFFENSE POLICY ............................................................................................................................................................... 20 PERSONAL APPEARANCE AND DEMEANOR ................................................................................................................................... 20 PERSONNEL FILES ................................................................................................................................................................... 21 SMOKING.............................................................................................................................................................................. 21 SOLICITATIONS AND DISTRIBUTION OF LITERATURE........................................................................................................................ 21 TAPING/EAVESDROPPING ON CONVERSATIONS ............................................................................................................................ 21 WORKPLACE SEARCHES ........................................................................................................................................................... 22 WORKPLACE VIOLENCE ............................................................................................................................................................ 22 EMPLOYEE BENEFITS..................................................................................................................................................... 24 OVERVIEW ............................................................................................................................................................................ 24 BENEFITS SUMMARY ............................................................................................................................................................... 24 Medical Insurance and Prescription Coverage.............................................................................................................. 24 Dental Insurance ........................................................................................................................................................... 24 Vision Insurance ............................................................................................................................................................ 24 Group Basic Term Life Insurance................................................................................................................................... 24 Group Voluntary Term Life Insurance ........................................................................................................................... 24 Page 4 Revised August 2015